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About Us

In the beginning- a hole, an old piece of carpet, and a couple of nails created the first access for your pet to get in and out without you having to be there. But there were drawbacks....

It didn't stay closed real well. The pet could not see through it. There was no way to restrict the pet. And when it got wet.....well it didn't smell so good either. Enter technology.

Since 1979. the Perfect Pet™ Brand by Ideal has been on the cutting edge of high quality pet door design and manufacturing as well as a commitment to the conservation of our natural resources by designing products that are sensitive to the energy saving needs demanded by today’s consumers.

We are so confident in our product quality that we were the first to offer a Limited Lifetime Warranty which guaranteed all products to be free of manufacturers defects, or we’ll replace them free of charge.

Our customer service professionals are available to help you Mon-Fri 8A.M. to 5 P.M. Pacific time.

24735 Avenue Rockefeller, Valencia, CA 91355 - Phone: 800-378-4385 - Fax: 661-294-8287